With cyber-attacks on the rise, you might have received a dreaded notification: your data has been compromised. While we can take steps to protect ourselves, sometimes we can’t control when a company fails to safeguard our personal information.
In 2023, Statista reported that 52% of global breaches involved personal identifiable information (PII) like addresses, names, and Social Security numbers. A recent example is ChangeHealthcare, which was breached in February, potentially affecting one-third of Americans.
So, what should you do when you get that unsettling letter or email?
Here are seven steps to protect yourself:
- Verify the Breach: Ensure the notification is legitimate by contacting the company directly through their official website or phone number.
- Identify Stolen Data: Determine what information was compromised. Credit cards can be replaced, but Social Security numbers are more problematic.
- Change Passwords and Enable MFA: Update your passwords and enable multifactor authentication (MFA) to add an extra layer of security.
- Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity or unauthorized changes.
- Report the Breach: Notify relevant authorities like the Federal Trade Commission if you experience fraud or suspect the company is unaware of the breach.
- Beware of Phishing: Be cautious of unexpected emails or calls asking for personal information, as hackers may use stolen data to trick you.
- Consider Identity Theft Protection: Especially if sensitive data like your SSN was stolen, consider services that monitor and protect your identity.
While companies are responsible for protecting customer information, breaches can still happen. By following these steps, you can minimize the impact on your life and contribute to a safer digital world.
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